phanescloud Help Center
Help Center
  • Main Website
  • Service Status
  • Client Area
How can we help? ๐Ÿ‘‹
All Categories
Billing

Billing

Billing

How to add my card to my account

You can automatically pay your service renewals and invoices with your stored payment method.

Upgrading/Downgrading Services

You can easily upgrade or downgrade your service from our client area.

Can I refund a domain name?

Are cryptocurrency payments refundable?

How do I cancel my service(s)?

You can cancel your service at any time

Changing the Billing Cycle

You can easily update the billing cycle whenever you like to suit your needs

Early Service Renewal

This article shows the steps you need to take to renew your service early before the renewal invoice is generated.

Turn Auto Renewal On or Off

You can disable the automatic invoice generation and renew your service manually each time it expires.

Accepted Payment Methods

We accept various payment methods from global brands to local brands


Contact Us
Contact Us
  • Main Website
  • Client Area
  • Terms of Service
  • Open a Support Ticket
Powered By HelpKit Powered by HelpKitโ†—